Ask UD

Ask UD

August 19, 2011

Ask UD: Exquisite Football TBD Redemptions, How to Purchase The Cup, Derrick Rose & Entomology Redemptions

My goal as Upper Deck’s Customer Care Supervisor is to help educate our collectors and fans so they can have a better experience with our collectible products. I’ve found that we get a lot of similar calls into our call center so it is beneficial to share what those questions are and provide answers in […]

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Ask UD

August 12, 2011

Ask UD: Ryan Whitney The Cup Redemptions, Dave & Adam’s Hockeyfest, Exclusive Signature Service and Damaged Cards

Ask UD

July 29, 2011

Ask UD: SP Authentic Mystery Redemptions, ‘Last Call’ Redemptions, All-Time Greats Basketball and The Cup Release Date

Ask UD

July 8, 2011

Ask UD: 2011 Goodwin Champions Presidential Masterpiece Cards, Entomology Redemptions, Autograph Cards on eBay, Luca Caputi & the 2010-11 NHL Season

My goal as Upper Deck’s Customer Care Supervisor is to help educate our collectors and fans so they can have a better experience with our collectible products. I’ve found that we get a lot of similar calls into our call center so it is beneficial to share what those questions are and provide answers in […]

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Ask UD

June 22, 2011

Ask UD: Preventing Redemptions, Athlete Signings Schedules and Replacements

My goal as Upper Deck’s Customer Care Supervisor is to help educate our collectors and fans so they can have a better experience with our collectible products. I’ve found that we get a lot of similar calls into our call center so it is beneficial to share what those questions are and provide answers in […]

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Ask UD

May 18, 2011

Ask UD: Moves, New Address, Customer Care, Checklists and TBD Redemptions

As Upper Deck’s Customer Care Manager, it is my goal to help educate our collectors and fans so they can have a better experience with our collectible products. I’ll routinely post updates about what we hear on the phones and through e-mails from customers in segments called Ask UD. I hope you find this information […]

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Ask UD

May 6, 2011

Ask UD: Short Print Photo Variations in 2011 Upper Deck Football, Closed for a Company Event and When is The Cup Coming Out?

As Upper Deck’s Customer Care Manager, it is my goal to help educate our collectors and fans so they can have a better experience with our collectible products. I’ll routinely post updates about what we hear on the phones and through e-mails from customers in segments called Ask UD. I hope you find this information […]

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Ask UD

April 18, 2011

Ask UD: War of Words with Panini, Exquisite Redemptions, How to Redeem, Who’s Signing and the NHL Expo

As Upper Deck’s Customer Care Manager, it is my goal to help educate our collectors and fans so they can have a better experience with our collectible products. I’ll routinely post updates about what we hear on the phones and through e-mails from customers in segments called Ask UD. I hope you find this information […]

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Ask UD

April 6, 2011

Ask UD: Why should I purchase from Certified Diamond Dealers and Authorized Internet Retailers?

As Upper Deck’s Customer Care Manager, it is my goal to help educate our collectors and fans so they can have a better experience with our collectible products. I’ll routinely post updates about what we hear on the phones and through e-mails from customers in segments called Ask UD. I hope you find this information […]

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Ask UD

March 26, 2011

Ask UD: The Difference Between Upper Deck and Panini Video Cards, How to Redeem, NPN, and Release Dates

As Upper Deck’s Customer Care Manager, it is my goal to help educate our collectors and fans so they can have a better experience with our collectible products. I’ll routinely post updates about what we hear on the phones and through e-mails from customers in segments called Ask UD. I hope you find this information […]

READ MORE