The 2010 calendar year was not a good one for Tiger Woods. It was the first PGA Tour campaign in which he failed to win a single tournament. While he stayed competitive in practically every tournament he competed, his bid for titles last year came up empty. With a New Year, however, brings new chances […]

As Upper Deck’s Customer Care Manager, it is my goal to help educate our collectors and fans so they can have a better experience with our collectible products. I’ll routinely post updates from what we are hearing over the phones and receiving via e-mails from customers in segments called Ask UD. I hope you find […]

A funny thing happened last night as I watched President Barack Obama start to make his way through the U.S. House Chamber at the Capitol after delivering his State of the Union Address. He stopped to sign autographs. Lots of them. The NBC-TV cameras kept rolling as anchor Brian Williams and political pundits David Gregory […]

It seems hard to believe, but it’s been nearly 14 years since Tiger Woods captivated the golfing world with his very first major victory at the 1997 Masters. The then-21-year-old Woods completely annihilated the field at Augusta that year by winning by a record 12 strokes over his closest finisher, runner-up Tom Kite. He became […]

It’s the holiday season and as sports fans everywhere take a little time to make their holiday wish lists, there is little doubt autographs of players like Michael Jordan, Aaron Rodgers, Steven Stamkos, LeBron James, Jonathan Toews, Tiger Woods and more are on those lists. Unfortunately, it’s hard to find authentic autographs of these players […]

Thanksgiving weekend triggers the start to the holiday shopping season where everyone is looking for a special gift for their loved ones. With so many sports fans out there, autographed memorabilia is a hot seller every holiday season, but it is also the time of year where most buyers are taken advantage of unfortunately. The […]

One of the things I’ve always tried to do working with Upper Deck is to listen to our customers. During the eight years I managed Upper Deck’s Customer Service Department, I found this was not always a pleasant experience, but it was important and beneficial. The hardest part is understanding that every collector is different […]