As Upper Deck’s Customer Care Manager, it is my goal to help educate our collectors and fans so they can have a better experience with our collectible products. I’ll routinely post updates about what we hear on the phones and through e-mails from customers in segments called Ask UD. I hope you find this information […]

Last weekend was a busy one for me. I was working the booth for Upper Deck at the well-attended annual NHL All-Star Fan Fair, as well as handling some interviewing duties and autograph signings with NHL stars for the card maker.  Here’s my recap of what went on last weekend in Raleigh, North Carolina, home […]

Upper Deck had plenty going on during the 2011 NHL All-Star Weekend like hosting our Stick Kid Winner and a variety of fun activities around the NHL All-Star Fan Fair like free autograph sessions, a wrapper redemption program and personalized Upper Deck cards. There was another exciting aspect to the weekend fans don’t normally get […]

When we first previewed some of the cards in Upper Deck’s new World of Sports set, there was a lot of excitement about it from collectors because there just is not anything else like it. Thanks to Upper Deck’s strong stable of athletes and coaches, we are poised to bring some really incredible new cards […]

Much has been made about Sidney Crosby opting not to participate in the 2011 NHL All-Star Game so Upper Deck felt it was necessary to make sure he was at least there in spirit. We packed up a life-sized Sidney Crosby figure and shipped him from Carlsbad, California all the way to Raleigh, North Carolina […]

The NHL’s Rookie SuperSkills competition, part of this weekend’s NHL All-Star Game festivities, will be held on Saturday evening, January 29, at the RBC Center in Raleigh, North Carolina, home of the Carolina Hurricanes. Only this time around, an eight-year-old from North Raleigh will be serving as the evening’s designated “Stick Kid.” His name is […]

As Upper Deck’s Customer Care Manager, it is my goal to help educate our collectors and fans so they can have a better experience with our collectible products. I’ll routinely post updates from what we are hearing over the phones and receiving via e-mails from customers in segments called Ask UD. I hope you find […]