At Upper Deck we believe that our premium products deserve premium service. Check out some of the strides the company has made to improve the customer experience over the last year in particular!
The Wall of Praise has extended beyond the main board in the Customer Care area at Upper Deck. Staff and visitors enjoy checking out what our fans share with us.
In Upper Deck’s quest for excellence, posted around the Customer Care area are some reminders for staff about best practices in dealing with collectors.
The Wall of Praise extends online as well. Often you will see happy tweets and posts from collectors about the level of service Upper Deck provides.
At Upper Deck, we believe our customers are an extension of our family. And by the looks of it, they feel the same way too.
Should you ever need assistance from Upper Deck, reach out to us through one of the following methods:
Twitter: @UpperDeckAssist
Email: QA@upperdeck.com
Phone: (800)873-7332
Or just leave a comment below and our team will be happy to get in touch!
