Ask UD

Ask UD

March 16, 2011

Ask UD: Champ’s Museum Pieces, Artifacts Redemption, UD Moving and the Las Vegas Industry Summit

As Upper Deck’s Customer Care Manager, it is my goal to help educate our collectors and fans so they can have a better experience with our collectible products. I’ll routinely post updates about what we hear on the phones and through e-mails from customers in segments called Ask UD. I hope you find this information […]

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Ask UD

March 4, 2011

Upper Deck Answers Questions on New Streamlined Distribution Program

Ask UD

March 3, 2011

Ask UD: Error Cards, Factory Damaged Cards, Insert Ratios and Redemption Updates

Ask UD

February 18, 2011

Ask UD: ICE, Hobby vs. Retail, Pack Searching and Be-A-Player Draft Pick Redemptions

As Upper Deck’s Customer Care Manager, it is my goal to help educate our collectors and fans so they can have a better experience with our collectible products. I’ll routinely post updates about what we hear on the phones and through e-mails from customers in segments called Ask UD. I hope you find this information […]

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Ask UD

February 10, 2011

Ask UD: National Hockey Card Day, Short Prints, ‘Live’ Redemptions and the Tiger/MJ Dual-Autograph Cards

As Upper Deck’s Customer Care Manager, it is my goal to help educate our collectors and fans so they can have a better experience with our collectible products. I’ll routinely post updates about what we hear on the phones and through e-mails from customers in segments called Ask UD. I hope you find this information […]

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Ask UD

February 3, 2011

Ask UD: Why Redemption Cards Expire, Purchasing Direct & the Exclusive Signings

As Upper Deck’s Customer Care Manager, it is my goal to help educate our collectors and fans so they can have a better experience with our collectible products. I’ll routinely post updates about what we hear on the phones and through e-mails from customers in segments called Ask UD. I hope you find this information […]

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Ask UD

January 26, 2011

Ask UD: Patch Cards, the UDA Hologram Database, Card Values and Monta Ellis

As Upper Deck’s Customer Care Manager, it is my goal to help educate our collectors and fans so they can have a better experience with our collectible products. I’ll routinely post updates from what we are hearing over the phones and receiving via e-mails from customers in segments called Ask UD. I hope you find […]

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Ask UD

January 20, 2011

Ask UD: NHL Rookie Exchange Cards, Rookie Autos and SP Authentic Football

I have been working for Upper Deck with our Customer Care group for more than five years and actually managed a card shop prior to that. As the Manager of UD’s Customer Care division, I find it exciting to be on the front lines, working with our customers and hearing first-hand what your experience is […]

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